UX Designer (IKEA, Malmø)

We are now looking for a Senior UX Designer on the behalf of our client.
You are an experienced UX Designer with a strong background in complex enterprise, retail, or space planning products. You are comfortable designing for varied user groups and contexts, from store-floor activities to specialist expansion planning, and you can balance immediate MVP needs with a coherent long-term experience.
The scope of the consultant services in to assist IKEA in:
Shaping the future of Commercial Planning. At Inter IKEA Group, we are creating a new Commercial Planning solution. The initiative will support Sales co-workers, expansion teams, Home Furnishing & Retail Design co-workers, and retail equipment planning across markets and franchisees.
The main tasks in the assignment are as below:
As our UX Designer, you’ll be at the forefront of designing a simple, guided and scalable planning experience for both day-to-day operations and major commercial projects such as new stores, expansions and rebuilds.
• Design intuitive, scalable planning experiences: Understand the different user journeys and experiences within the tool.
• Lead user-centred discovery and design: Plan and conduct research, map end-to-end journeys, identify pain points and translate insights into clear design priorities.
• Prototype, test and refine continuously: Create flows and prototypes, validate them with users in multiple markets, and use feedback and evidence to guide the development.
• Simplify complex planning workflows: Turn business rules, spatial constraints, product data, and 3D models into guided experiences that are easy to learn and efficient to use.
• Shape a connected, reusable design foundation: Collaborate with engineering and platform teams on integration with other commercial planning solutions, retail equipment and shared planning data, while using design systems and reusable patterns to support future scale.
• You lean forward and embrace the possibilities of AI-assisted design and software development.
• Desired knowledge, experience, competence, skills, etc:
o Collect input about user needs, business needs and tech capabilities from stakeholders.
o Collaborate with Developers, Product Leaders, and other UX professionals.
o Design intuitive experiences for interactive products used by IKEA co-workers.
o Improve existing experiences or build new ones from scratch
o Create flows, journeys, and interaction patterns for interactive products
o Design prototypes of various fidelities for the purpose of conducting research, testing, communication and cross-functional alignment.
o Ensure that the end-user experiences are world-class and deliver towards user outcomes as agreed with Business Leaders and Product Leaders.
Following competences mus be fulfilled:
o You’re a UX Designer with at least 5 years of experience designing complex digital products, confident in your craft and eager to grow through collaboration and shared learning.
o You’re skilled in wireframing, prototyping, information architecture and design systems, with proficiency in tools such as Figma, Framer and Miro; experience with data-rich, spatial or 3D-enabled workflows is an advantage.
o Applications without portfolios will not be considered.
Location: IKEA, Malmø
Deadline: 20th October, 12.00
From: 1st Nov 2026 to 31st of July 2027
Contact: Thomas Kragh, Jelber – thomas@jelber.dk